Frequently Asked Questions

Find quick answers to the most common questions below.

How long does shipping take?

Orders are typically processed within 2–7 business days.

Estimated shipping times:
* Canada: 5–12 business days
* USA: 5–10 business days

Are your products true to size?

Yes. Our products are designed with a comfortable unisex fit. Please review the sizing chart before placing your order.

Do you accept returns or exchanges?

Because all items are made-to-order, we do not accept returns or exchanges for sizing issues or change of mind.

However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery.

How can I track my order?

Once your order ships, you will receive a tracking number by email.

Do you ship internationally?

Yes — we currently ship to USA

How do I contact support?

You can contact us anytime at:
[your support email]
We aim to respond within 24–48 business hours.