Refund policy

At Kingdom Reign & Co, every item is made to order with care and purpose. Because our products are created specifically for each customer, we have the following return guidelines in place.

Returns & Exchanges

We do not accept returns or exchanges for:

Incorrect sizing selected by the customer

Buyer’s remorse or change of mind

Color variations due to screen displays

Orders placed with incorrect shipping information

Please review sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, we will gladly replace or refund the item.

To request assistance, please contact us within 7 days of delivery and include:

Your order number

A description of the issue

Clear photos showing the problem

Once approved, we will arrange a replacement or refund at no additional cost.

Cancellations

Orders may only be canceled within 2 hours of purchase. After production begins, orders cannot be modified or canceled.

Refund Processing

Approved refunds are processed back to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

For any questions regarding your order, please contact us at:

Email: support@kingdomreignco.com

We appreciate your support and thank you for shopping with Kingdom Reign & Co.